ETAEstimated Time of ArrivalETDEstimated Time of DepartureDispatchedThe goods already left (e.g., from Dammam hub at 06:00)In transitCurrently traveling (between Jeddah and Madinah)We regret to inform you…Polite way to share bad news (e.g., delay by fog)Please let us know if you need any further informationInvites the client to ask questionsPlease confirm receipt of…Reply that the document (PO #902) arrivedGood email subjectShows key details clearly: Shipment Update — Order #SO-4410 (ETA Tuesday 10:00 AM)FCLFull Container Load: one buyer fills the whole container (200 sofas in 40 ft)LCLLess than Container Load: small shippers share one containerTEUOne standard 20-foot sea containerULDUnit Load Device: special metal container shaped for an airplane bodyRo-RoRoll-on / Roll-off: drive cars up a ramp onto the ship and off at the portIntermodalTwo or more modes (ship then train) with a sealed containerContainer security sealNumbered metal bolt on the back door; cut once at arrivalConsolidatingCombining small loads into one full truckLoading / UnloadingPut cargo ON a vehicle / take cargo OFF a vehicleSecuring the cargoPull strong nylon straps across pallets so they cannot slideFRAGILEHandle gently with care; never stack heavy items on topTHIS SIDE UPTwo arrows up; bottles do not leakUmbrella symbolKeep the box dryStable loadBoxes stacked evenly inside the pallet edgeBalanced truckSpread heavy pallets evenly on the left and right sidesShrinkageSystem count is higher than the real count (lost or broken items)SpoilageFood goes bad (e.g., fish when the freezer breaks)Damaged / unsalable scrap (waste)Broken goods that cannot be sold; remove from the WMSStockoutAll sold out; shelves empty when buyers callOverstockToo much unsold stock blocks shelf space (800 coats)Buffer (safety) stockExtra stock kept in case demand jumps or a truck is lateFIFOFirst In, First Out: oldest goods leave first (milk, food)LIFOLast In, First Out: newest taken first (sand pile)JITJust-In-Time: parts arrive just before use; risk: one late truck stops workSKUStock Keeping Unit: each color and size has its own codeWMSWarehouse Management System: scan updates item count and shelf locationCycle countingCount a few aisles each day instead of closing the building once a yearReorder pointMinimum level (e.g., 25 rolls) that alerts the buyer to orderLead timeWait from sending the PO until goods arrive (10 days)

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